LMS Upgrade / Technical Health & Security
Starting from35,000 EGP/ project
05 / SERVICES
Managed Operations, Support & Performance
Support for the day-to-day and the long term.
Request a Quote ↗SCOPE & APPROACH
Built around your requirements.
Farabi360 supports LMS and TMS administration, technical issue handling, maintenance, patching, and post-go-live operation. Performance services cover diagnosis, configuration and caching review, tuning and sizing recommendations, remediation, and validation after changes. Institutions can use professional-service hours, prepaid support credits, or monthly managed services. Support uses agreed business hours, with coverage and SLA response targets defined in the support plan.
Connected operational responsibilities
- 01Monitor
- 02Maintain
- 03Optimize
- 04Support
Illustrative only. Activities and responsibilities depend on the agreed scope.
WHAT THE WORK CAN INCLUDE
Capabilities, clearly scoped.
- LMS/TMS administration
- technical support
- issue handling
- maintenance
- upgrades
- patching
- operational support
- troubleshooting
- performance diagnosis
- performance optimization
- caching/configuration optimization where applicable
- post-go-live support
- prepaid support hours / support-credit models
- monthly managed-service models
From discovery to handover
- 01
Discover & define
Understand requirements and agree the scope.
- 02
Propose & deliver
Confirm the quotation, then implement or produce.
- 03
Validate & enable
Test the work and transfer knowledge to your team.
- 04
Hand over & support
Go live, with ongoing support where included.
The agreed scope determines which phases apply.
Indicative starting prices
Managed Operations & Technical Support
Starting from1,500 EGP/ hour
Starting prices are planning guidance. Final scope, price and applicable taxes or fees are confirmed in a formal quotation based on requirements.
All services and optional packages ↗Questions before you begin
What does an engagement include?
Farabi360 supports LMS and TMS administration, technical issue handling, maintenance, patching, and post-go-live operation. Performance services cover diagnosis, configuration and caching review, tuning and sizing recommendations, remediation, and validation after changes. Institutions can use professional-service hours, prepaid support credits, or monthly managed services. Support uses agreed business hours, with coverage and SLA response targets defined in the support plan.
How is the final price determined?
Starting prices are planning guidance. Final scope, price and applicable taxes or fees are confirmed in a formal quotation based on requirements.
How do we get started?
Share your learning objectives, current environment and timeline through our quotation form or info@farabi360.com.
LET’S DEFINE YOUR NEXT STEP
Build around your institution.
Tell us what you need to achieve. We’ll help define the scope.